Yesterday at 11:35 AM, I was notified by the Institute of Internal Auditors that I had been selected as a speaker for their upcoming conference in London. Now I understand that most of you don’t read my blog to hear about all the wonderful moments in my work life, so before you decide to exit, please read further.
At 12:21 PM, I received another e-mail from the Institute of Internal Auditors notifying me to disregard the previous e-mail sent. The e-mail read, “We are currently experiencing an error within our system.” The e-mail went on to say that the conference was full and that my services would not be needed.
I understand that mistakes happen, but blaming the system itself is a bigger mistake than human error. Someone had to program the system, which means that someone at the institute made a mistake. Why not own up to it? That’s what exceptional leaders do. Quite frankly I’m glad the offer was rescinded, as they made no mention of compensation nor airfare for having the privilege of delivering high value content to an association who is clearly in need of help on matters related to leadership.
