I will be the first to admit that I do not get along well with technology. However, I am not sure it is entirely my fault. After hemming and hawing I decided to go wireless here at the beach. If I am going to work near the ocean, I might as well be on the deck, right?
I drive to my local Staples store and purchase a wireless modem. For a brief moment I actually considered hiring someone from Staples to come out and install my modem. Then I thought, “Everyone says this is easy. Just because I’m a Boomer doesn’t mean that I can’t handle this.” In retrospect, should have hired the guy.
Am I the only person on the planet who can’t put a disk in and have a piece of software install properly? Feels that way. After being on the phone with India for an hour, it turns out I plugged one of the cables into the wrong slot. Now tell me why they could not simply color code the back so that you would know which slot is for the blue cable? Seems simple to me.
It got me thinking. What simple things can companies do to help Boomers adapt to new technology? There must be something you can do to decrease the stress level and increase productivity. Me, well I’m going to use my daughter’s blue nailpolish and paint the darn slot blue so next year I can easily plug back in without calling India.
What will you do differently?
