There are a number of fundamental problems with exit interviews. The first being that they occur after it’s too late to do anything to save the employee, who is now leaving. It’s like inviting an inspector into your home after a fire to tell you what you could have done to prevent the damage that has occurred. A little too late, wouldn’t you say? You would have been much better served had you taken preventative measures and invited the inspector in beforehand. The same holds true for employee retention. Taking preventative measures along the way will allow you to make course corrections and possibly keep good employees from leaving.
What are you waiting for?
