Pick Up The Phone!

I’ve tried four times to make a dinner reservation today and yet no one is answering the phone. Did I mention that this is also the number one is supposed to use to place takeout orders as well? Last week the same thing happened with another business. A client referred me to this business because she thought I could help them do a better job of hiring and managing their talent.

I can’t imagine that I won’t be able to help them do a better job of hiring and managing their talent, but we may never know this, as calls go to a mailbox that says please call back later. This company is an online retail company. How many people do you really think will be calling back later to place their order? My guess is none, as most will have gone to their Amazon accounts and hit their one-click buttons by the time you’ve read this brief post.

If you are too busy to pick up the phone then do us all a favor. Just put a closed sign on your door since no doubt your business will close in the not so distant future.

Frequently Quoted In

Finding the right talent is hard. Finding the right talent that will prosper and stay is even harder when you do it alone.

Subscribe to Roberta's Talent Maximizer® and receive weekly insights to help you hire and retain top performers. PLUS receive The Evergreen Talent® Workbook for free - a guide to help you hire and cultivate a sustainable workforce.

Finding the right talent is hard. Finding the right talent that will prosper and stay is even harder when you do it alone.

Subscribe to Roberta's Talent Maximizer® and receive weekly insights to help you hire and retain top performers. PLUS receive The Evergreen Talent® Workbook for free - a guide to help you hire and cultivate a sustainable workforce.

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