I’ve worked with enough business owners to know that it’s almost impossible to see what is going on all around their organizations. For many, it’s like being in the eye of the storm. Things are calm around you, as the crap is hitting the fan elsewhere. That’s where an outside expert can help. They can give you perspective that you cannot get on your own.
You may have a great relationship with your staff and you truly believe they will tell you the truth when asked. I’m sure you are right. And who is going to be the one to tell their spouse they just lost their job. Trust me, when I tell you that most employees will choose their words carefully. That is, if they even choose to share them with you.
Business owners who have hired coaches are fortunate, as they have someone who can help them see what lies outside their peripheral vision. They are stopped, before they do permanent damage. They have the advantage of hearing about best practices elsewhere, so they can incorporate them into their own organizations.
Perspective. An idea worth considering.