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Roberta Matuson
A Washington Post Top Business Book For Leaders
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Roberta's Recent Publications

Talent Magnetism

Your company is only as good as the talent you keep. Learn the new rules for attracting top talent and getting them to stick around. Excerpt

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Roberta's Recent Publications

Suddenly in Charge

Learn how to save your company millions by improving the quality of your hires, while improving productivity. Slash costly employee turnover.

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Roberta's Recent Publications

Suddenly in Charge

Honored by the Washington Post as a Top 5 Business Book for Leaders.

Learn how to manage up, down, and succeed all around... Excerpt

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Suddenly in Charge

Managing Up, Managing Down, Succeeding All Around

SUDDENLY IN CHARGE is the quintessential guidebook for helping leaders succeed in the ever-changing, exhilarating world of management.

Volatility in the workplace is not a passing fad. It’s the new norm. The sooner you prepare for these seismic shifts, the better chance you’ll have of coming out unscathed.

In an ideal world, new managers would be groomed for their new role. However, this is rarely the case. People go to bed one evening as a member of the team and wake up the next morning to find themselves managing the team. One of the most challenging and critical tasks new managers face is striking a balance between managing down—dealing with employees—and managing up—reporting to bosses. To add to concerns, there are scores of replacements waiting should you fail.

Newly minted managers aren’t the only ones who can benefit from SUDDENLY IN CHARGE. Though experienced leaders may think they know what a new manager is going through, the truth is that they likely don’t. SUDDENLY IN CHARGE will help bring veteran managers up-to-date on what it’s like to be newly in charge in the tumultuous world of business today.

In SUDDENLY IN CHARGE, I challenge leaders to think about spending less time mastering the tactical aspects of their jobs and instead focus on building strong relationships that will help them ultimately succeed. The book contains candid conversations with those who have found themselves suddenly tossed into management, as well as a rare glimpse of what C-level executives really expect from their people. Included are interviews with executives of Fortune 500 companies from Best Buy, Inc., Yankee Candle and Bausch and Lomb.

This book is uniquely designed to provide managers with one playbook they can reference throughout their careers. Comprised of sections devoted to managing up and down, SUDDENLY IN CHARGE is two books in one, written so readers can familiarize themselves with the strategies necessary to excel at one role and then flip the book over to learn how to master the other role.


Managing Up

Managing Up emphasizes the importance of managing relationships efficiently — understanding the boss’s style of management; dealing with dictatorial, indecisive, or otherwise difficult bosses; promotions; asking for raises; and knowing when it’s time to leave.

Table of Contents for Managing Up

  • Chapter 1 - Excuse Me, Where Do I Find the Decoder Ring? Understanding Your Boss’s Style of Management
  • Chapter 2 - Office Politics: You’re in the Game, So Deal With It!
  • Chapter 3 - Help! My Boss Is Young Enough to Be My Child: Strategies for Managing a Younger Boss
  • Chapter 4 - Dealing With a Bad Boss: There’s One in Every Crowd
  • Chapter 5 - Tooting Your Own Horn, So You Can Be Heard in a Sea of Cubicles
  • Chapter 6 - Please Sir, Can I Have Some More? How to Ask for a Raise and Actually Get it
  • Chapter 7 - Mirror, Mirror, On the Wall: Staying True to Yourself
  • Chapter 8 - Seven Signs Your Time Is Up: Knowing When It’s Time to Go

Managing Down

Managing Down helps the new manager become a credible and effective leader, with a wealth of tips on building productive relationships with employees, hiring and firing, staying sane during difficult conflicts, and evaluating employee performance.

Table of Contents for Managing Down

  • Chapter 1 - Welcome to Management: Now What the Heck Do I Do?
  • Chapter 2 - From Me to We: It’s Really Not About You!
  • Chapter 3 - Acquiring Talent
  • Chapter 4 - You Want Me to Do What? The Art of Influencing Your Employees to Get What You Need
  • Chapter 5 - Generation Integration: Leveraging Workplace Differences into Opportunities
  • Chapter 6 - Dealing with Difficult Employees: Strategies to Keep You Sane During Insane Times
  • Chapter 7 - Should You Care Whether Your Employees Love You? Creating a Respectful Workplace
  • Chapter 8 - Performance Management: Do I Really Have to Do This?
  • Chapter 9 - You’re Fired! Timeless Tips for Tactful Terminations

Praise for Suddenly in Charge

"Whether you read this book from front to back or back to front, whether you are the new boss or the new subordinate, you'll be better at what you do, and you'll feel elevated as a result - no matter what's on your business card."

Alan Weiss, PhD
Author, Million Dollar Consulting and Thrive!
President, Summit Consulting Group, Inc.

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"Not only a practical and effective management training, but a comprehensive corporate survival guide. Don’t face the jungles of corporate management without this book close at hand."

Andrew Ashley, Vice President BA Manager,
Bank of America

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"Where was this book when I started managing people? Whether it is talent selection, leadership communication, performance problems or helping your boss prosper, Suddenly in Charge is the quintessential guidebook for succeeding..."

Joseph Michelli, PhD, bestselling author of The Starbucks Experience, The New Gold Standard, and When Fish Fly

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"When I made the leap into a senior leadership position at a small software company and was suddenly in charge®, Roberta’s guidance and insight was instrumental in helping me identify the key strategies and approaches..."

Rose Eastman, Senior Director, Technical Program Management, former VP of Operations,
Enterprise Knowledge Systems

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"Suddenly in Charge is a must-read playbook for the new manager…. Delivered in a unique and creative way, Roberta Matuson equips the new manager with practical tools and examples that set their course for success in all directions."

Barbara Callan-Bogia, Vice President, Organization Development & North American Retail Human Resources,
Office DEPOT

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"Being thrown into a new manager's role can be a lot like an ice water bath—shocking and exhilarating all at the same time! Roberta Matuson takes what can be a daunting experience and creates a step-by-step guide for new managers...

Jay B. Hargis, Director of Learning and Development, Tufts Medical Center and adjunct professor of Human Resources at Suffolk University

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"Our industry requires us to be up to speed—management wise—at all times. With Roberta Matuson, I never have to worry about this. I would highly recommend this book to any business owner."

Peter Rinnig, owner,
QRST's

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When both time and money are scarce, Suddenly in Charge is a must-have for all new supervisors or managers. Matuson’s experience working in the trenches is evident and the book is written in a straightforward, understandable, and authentic manner...

Patricia Hunt Sinacole, CEO and Founder,
First Beacon Group LLC

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"I was incredibly fortunate to find Roberta for a mentor right out of college. She completely prepared me to step in and be ‘suddenly in charge®’ in subsequent positions."

Megan Caradonna, Customer Service and Production Manager,
Little Sib, LLC

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"Roberta Matuson’s Suddenly in Charge offers compelling lessons for both employees and their bosses…. Comprehensive in sweep and replete with suggestions, this informative read is relevant for all levels."

David Boyd, professor, Management and Organizational Development Group,
College of Business Administration, Northeastern University

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"Have you just parachuted in for a hard landing in management? Dust yourself off and read Roberta Matuson’s spot-on primer for new managers. Matuson offers nuanced advice on how to succeed on all fronts, from day one."

John Rossheim, Senior Contributing Writer,
Monster

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"When it comes to management of people, Roberta sees through all the noise to the heart of the matter."

Mark Spitzer, Former President,
Photonic Glass Corporation

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"Roberta Chinsky Matuson has leveraged years of experience and her significant insights into generational differences to develop a primer for managers of all ages and levels in an organization. Her direct, no-nonsense writing style results in many useful take-aways...

Jerel Golub, President, COO,
Price Chopper Supermarkets/Golub Corporation

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"The advice I have received from Roberta over the years regarding leadership matters has been invaluable. It will be great to now have a resource like Suddenly in Charge to access whenever I need it."

Russell Whitaker, Senior Vice President,
Broadcast Pix

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"Our industry requires us to be up to speed—management wise—at all times. With Roberta Matuson, I never have to worry about this. I would highly recommend this book to any business owner."

Peter Rinnig, owner,
QRST's

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"Roberta’s knowledge and expertise in HR is amazing! Her advice in dealing with junior- and senior-level managers and executives is truly exceptional! She is a wonderful person who has been an extraordinary mentor."

Pam Hoey, HR Director,
Sentient Jet

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Management Roundtables

A program for organizations committed to boosting front-line performance of newly minted managers.

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Workshops for Newly Minted and Existing Managers

Programs to optimize the effectiveness and productivity of new leaders.

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