Mindy Novick, Major Account Manager and Jim Coler, VP of NJ Sales, gaining a better understanding of each other by reading Suddenly in Charge: Managing Up, Managing Down, Succeeding All Around. “Jim, I bought this book for you. Start with Chapter 6, ‘Dealing w/ Difficult Employees’ and I’ll start with ‘Give Your Boss a Chance!’ HA! We are loving you right now Roberta.
“As an avid reader of books on how to best manage & motivate a sales force, Suddenly in Charge: Managing Up, Managing Down, Succeeding All Around, is a must read. An extremely easy read, offering simple yet effective tools to manage a large and varied sales team…even for a veteran sales manager of 30 years. This book is a must have for every sales leader”
– Jim Coler, Vice President, New Jersey Sales, LDI Color Toolbox
I just returned to my former company, after 10 years as an independent sales rep of digital office equipment, in the NYC Tri-State area. I immediately became aware that my new manager and I had very different approaches to sales. I bought a copy of Suddenly in Charge for both myself and my sales manager.
Words cannot express the immediate improvement in relations between us—Our better understanding of each other’s worlds and how best to work together to achieve my goals, his goals, our company’s goals and most importantly, how best to serve our clients.
What CAN express the result of our reading this book is my achieving a consistent 300%-600% of my sales quota, on a consistent basis, over the last 5 months! My boss is thrilled, and so am I. I couldn’t and wouldn’t have been able to do this without the book, as we were headed towards disaster fast.
Thank you so much for this easy to read, simple yet oh-so-effective book!
Can’t wait for the next one!– Mindy Novick, Major Account Manager, LDI Color Toolbox
"Not only a practical and effective management training, but a comprehensive corporate survival guide. Don’t face the jungles of corporate management without this book close at hand."
– Andrew Ashley, Vice President BA Manager, Bank of America
"Where was this book when I started managing people? Whether it is talent selection, leadership communication, performance problems or helping your boss prosper, Suddenly in Charge is the quintessential guidebook for succeeding in the maddening—albeit fulfilling—world of management."
– Joseph Michelli, PhD, bestselling author of The Starbucks Experience, The New Gold Standard, and When Fish Fly
"When I made the leap into a senior leadership position at a small software company and was suddenly in charge®, Roberta’s guidance and insight was instrumental in helping me identify the key strategies and approaches for resolving organizational and management issues."
– Rose Eastman, Senior Director, Technical Program Management, former VP of Operations, Enterprise Knowledge Systems
"Suddenly in Charge is a must-read playbook for the new manager…. Delivered in a unique and creative way, Roberta Matuson equips the new manager with practical tools and examples that set their course for success in all directions."
– Barbara Callan-Bogia, Vice President, Organization Development & North American Retail Human Resources, Office DEPOT
"Being thrown into a new manager's role can be a lot like an ice water bath—shocking and exhilarating all at the same time! Roberta Matuson takes what can be a daunting experience and creates a step-by-step guide for new managers. Her insight, practical tips, and real-life scenarios make this book a critical read for any new manager. Suddenly in Charge proves that you don't have to learn everything the hard way!"
– Jay B. Hargis, Director of Learning and Development, Tufts Medical Center and adjunct professor of Human Resources at Suffolk University
"Our industry requires us to be up to speed—management wise—at all times. With Roberta Matuson, I never have to worry about this. I would highly recommend this book to any business owner."
– Peter Rinnig, owner, QRST's
"When both time and money are scarce, Suddenly in Charge is a must-have for all new supervisors or managers. Matuson’s experience working in the trenches is evident and the book is written in a straightforward, understandable, and authentic manner. Oh, how wish I had this book many years ago when I moved from an individual contributor role into a management position!"
– Patricia Hunt Sinacole, CEO and Founder, First Beacon Group LLC
"I was incredibly fortunate to find Roberta for a mentor right out of college. She completely prepared me to step in and be ‘suddenly in charge®’ in subsequent positions."
– Megan Caradonna, Customer Service and Production Manager, Little Sib, LLC
"Roberta Matuson’s Suddenly in Charge offers compelling lessons for both employees and their bosses…. Comprehensive in sweep and replete with suggestions, this informative read is relevant for all levels."
– David Boyd, professor, Management and Organizational Development Group, College of Business Administration, Northeastern University
"Have you just parachuted in for a hard landing in management? Dust yourself off and read Roberta Matuson’s spot-on primer for new managers. Matuson offers nuanced advice on how to succeed on all fronts, from day one."
– John Rossheim, Senior Contributing Writer, Monster
"When it comes to management of people, Roberta sees through all the noise to the heart of the matter."
– Mark Spitzer, Former President, Photonic Glass Corporation
"Roberta Chinsky Matuson has leveraged years of experience and her significant insights into generational differences to develop a primer for managers of all ages and levels in an organization. Her direct, no-nonsense writing style results in many useful take-aways in every chapter. Be sure to read both sides of the book; as she points out, managing up is just as important to an executive’s success as the ability to manage down!"
– Jerel Golub, President, COO, Price Chopper Supermarkets/Golub Corporation
"The advice I have received from Roberta over the years regarding leadership matters has been invaluable. It will be great to now have a resource like Suddenly in Charge to access whenever I need it."
– Russell Whitaker, Senior Vice President, Broadcast Pix
"Roberta’s knowledge and expertise in HR is amazing! Her advice in dealing with junior- and senior-level managers and executives is truly exceptional! She is a wonderful person who has been an extraordinary mentor."
– Pam Hoey, HR Director, Sentient Jet
"Whether you read this book from front to back or back to front, whether you are the new boss or the new subordinate, you'll be better at what you do, and you'll feel elevated as a result - no matter what's on your business card."
Alan Weiss, PhD
Author, Million Dollar Consulting and Thrive!
President, Summit Consulting Group, Inc.
A program for organizations committed to boosting front-line performance of newly minted managers.
Programs to optimize the effectiveness and productivity of new leaders.